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Complaints (the s.c.nordic FAQ)
nordic flags
The home pages for the Usenet newsgroup soc.culture.nordic
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Complaints

 



Subject: 1.5 

Complaining to a person's postmaster;

- how, when and why?

Even though ignoring is often the best approach to bad net-behaviour, there are certain types of posting that warrant, or sometimes even require, actions to be taken. This does not mean flaming the person into a crisp, though; the best way is to mail a message to the username 'postmaster' at the same main domain as the crook's address shows.
For example, if goebbels@lederhosen.nsdap.org posts something you strongly disapprove of, send a polite complaint to the address postmaster@nsdap.org, who may or may not do something about it. Remember to include in your mail the original article that caused you to complain and its headers so that the postmaster can check if it really was posted from that site.
Here's an example of what your mail could look like:

    To: postmaster@somesite.net
    Cc: crook@somewhere.somesite.net
    Subject: Net-abuse from your site

    Dear Sir,

    Your user John Spam (crook@somewhere.somesite.net) has posted a
    [insert your favourite form of net-abuse] to the newsgroup soc.
    culture.nordic, an act widely recognized as a breach of netiquette.
    Please warn him not to do this again, and if he has done so before,
    consider removing his access to the Usenet. Thank you.

    Sincerely,
    Joe Netter

    [the posted article follows]:

    <...>
Of course, the poster's address may be forged;
if that's the case, there may not be much that you can do, except perhaps to repost it to news.admin.net-abuse.misc, where people may be able to track it down if there really is a need for that.

However, these actions should be left only to the worst offenders, because postmasters have a lot of work to do and if they get loads of unwarranted complaints they may lose their willingness to co-operate. Do not mail complaints simply because someone has called you an airhead in the heat of an argument. Use your common sense. Or you could go by this list of common types of articles that warrant a complaint:

Using your voice sensibly will keep Usenet a better place to be for everyone. Emphasis on the word "sensibly".



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- Is the text above really reliable?
- See the discussion in section 1.2.2!
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about the news group - >>

© Copyright 1994-2001 by Antti Lahelma and Johan Olofsson.
You are free to quote this page as long as you mention the URL.
The line of flags is modified after a picture at det Åländska skoldatanätet.
This page was last updated November the 24th in the year of 1996.

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